Our Services

Platform 24 offer a variety of IT Services ranging from desktop/laptop procurement through to fully managed server and network support. Businesses do not have the time to deal with technical outages which is why they bring in an IT Support company.

Researching and choosing the right company for you can be as daunting as the technology itself. Through our wide range of expertise and direct partnerships with other vendors Platform 24 can assist with every IT decision and back them up with the confidence that they have been tried and tested in environments like yours.

Our IT Services provide a lot more than basic break-fix IT support. As a company we are constantly researching and trialing the latest technology available to the industry allowing us to ensure your current solution is always providing the best possible value and stability.

Our proactive monitoring allows us to stay across the health of all your systems and resolve any small issues before they turn into a big one causing downtime. We can complete our support tasks either on-site, remotely or by using our background support tools ensuring the user is not interrupted where possible.

Something that’s is commonly overlooked is the need to stay on top of all assets and time spent on supporting them. Our managed & contract clients receive access to our full online asset inventory & ticket reporting services which will assist you in developing an accurate budget and understand when upgrades are due.

Platform 24 IT services

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OFFICE 365

Office 365 is a full scale online collaboration tool. Real time collaboration between your staff in and out of the office.

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MANAGED HYBRID CLOUD

For the business that needs onsite servers and the flexibility of cloud computing for access any where, any time.

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MANAGED CLOUD

For the business that know their staff need to access company information in the office and on the road.

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ENTERPRISE WI-FI

Making sure you stay connected in anywhere in your business – we design around your location’s physical attributes, users and usage.

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LIVE MONITORING

Take advantage of our IT Monitoring & Reporting to provide you with reports as frequently and detailed as required to put your mind at ease.

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NETWORK SECURITY

Platform 24 provide a wide range of services to assist with your security which is the biggest responsibility for any Business IT Support.

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SERVER INSTALLATION

Allow Platform 24 to work closely with you in implementing a server that meets all of your technical needs and performs at its best managed by our wide variety of IT Support packages.

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OFF-SITE BACKUP & DISASTER RECOVERY

Sydney Off-Site Backup Server to keep all your data safe in times of an emergency.

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IT ASSET & TIME REPORTING

Through our wide range of expertise and direct partnerships with other vendors Platform 24 can assist with every IT decision and back them up with the confidence that they have been tried and tested in environments like yours.

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Keep in Touch

Interested in learning more about our outsourced IT support services?
Contact our office to speak to a friendly member of staff.

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If you would like to find out how Platform 24 can help you or your business, please contact us

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